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About
Sun Life
Sun Life is the Administrator
of your Public Service Health Care Plan and your Pensioners’
Dental Services Plan.
If you are mailing a PSHCP claim,
send it to:
Sun Life Assurance Company of Canada
Health Claims Office
PO Box 9601 CSC-T
Ottawa, ON K1G 6A1
If you are calling for information about a claim or with questions about your benefits, Call: 1 888 757-7427
If you are calling from the Ottawa/Hull area, you can make a local call to 247-5100
Sun Life Representatives are available from 7 a.m. to 8 p.m. EST, Monday through Friday
SunServe, Sun Life's interactive claims status telephone service is available from 7 a.m. until midnight EST, Monday through Friday and from 7 a.m. until 8 p.m. EST,
Saturdays
If you are travelling, working outside of
Canada, or retired and living abroad, you should send
your PSHCP out-of country claims to World Access
Canada at the address shown below:
World Access Canada, Inc.
Public Service Health Care Plan
PO Box 880
Waterloo, Ontario.
N2J 4C3
CANADA
To be used exclusively for travel-related
emergencies:
In Canada and USA:
1 800 667-2883
All other Countries:
(519) 742-1342
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